Shipping & Returns
1. Free Shipping
We offer free standard shipping on all Ballet Pumps, Boots, Flat Sandals, Flat Shoes, Heeled Sandals, and Heels—no minimum order value required.
2. 14-Day No-Questions-Asked Returns
If you change your mind, simply return any unworn, unaltered item within 14 calendar days of delivery for a full merchandise refund.
3. Refund Processing Time
After we receive and inspect your return, please allow up to 14 business days for your refund to post back to your account.
4. Return Shipping Costs
Return shipping is the customer’s responsibility. We strongly recommend using a trackable carrier and keeping proof of shipment until your return has been processed.
5. PayPal Refunds
-
Refunds to PayPal accounts are initiated within 14 business days of receiving your return.
-
In regions where local law requires it, PayPal refunds may take up to 30 calendar days to appear in your PayPal balance.
6. Multi-Currency Support
You may shop and pay in the currency of your choice. We currently support:
- EUR (Euro)
- GBP (Pound Sterling)
- USD (US Dollar)
Prices will be displayed and charged in the currency you select at checkout.
7. Accepted Payment Methods
-
Major Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
-
PayPal
-
Apple Pay
-
Google Pay
-
Klarna (Buy Now, Pay Later)
8. Original-Payment Refunds
All refunds are returned to the original payment method used at purchase. For example:
-
Credit card payments will be refunded to the same card.
-
PayPal payments will be refunded to the same PayPal account.
If you have any further questions about our Shipping & Returns Policy, please reach out to [email protected] or visit our live chat. We’re here to ensure your shopping experience is seamless!